In response to retiree feedback, we introduced new materials including retiree editions of the For Your Benefit newsletter in February and May, and a retiree-specific open enrollment webpage.
Last year, retirees joined public forums and listening sessions to discuss PEBB plan offerings, affordability, and customer care. One request was to provide more retiree communications. That is why we are introducing retiree editions of the For Your Benefit newsletter in February and May.
What will be included in the retiree newsletters?
Every winter and spring you can expect to receive a retiree newsletter in addition to the open enrollment newsletter you receive in October. We’ll share plan updates, benefits and how to use them, and provide cost-saving tips. We will also feature member questions and promote opportunities for you to take an active role in your and your family’s care.
Our members matter
In response to retiree feedback, we also introduced new materials such as a timeline to help soon-to-be retirees keep track of important milestones on their retirement journey. Together, with input from retirees, we also developed a welcome letter, road map, and additional materials to support new and continuing retirees. For open enrollment, we created a retiree-specific Open enrollment webpage and changed our social media strategy to include retiree-specific content (keep an eye out for our posts in light blue).
Interested in connecting with us?
We will be hosting town halls during the month of February. Thank you for taking the time to connect with us. We’re here to listen.