Simple steps to keep your private information coming.
Retirees: It's important to keep your address updated
Keep your address up to date so we and your health plans can send you important account information, including new premiums, eligibility information, invoices, or payment deadlines that can’t be emailed. This also keeps you informed about changes to your coverage or important alerts. It ensures your health plans can send you ID cards or sensitive and personal information.
Be sure to include the last four digits of your Social Security number on your correspondence so we can identify your account.
Health Care Authority
PEBB Program
PO Box 42684
Olympia, WA 98504-2684
Fax
360-725-0771
Call
Toll-free 1-800-200-1004 (TRS: 711), Monday through Friday, 8 a.m. to 4:30 p.m. (Other business activities may result in the phones being unavailable at times.)
Secure message
Send us a secure message from the HCA Support portal. You must set up a secure login for this option.