A simple guide to who can answer your questions.
Contact your payroll or benefits office
For help with:
- Eligibility for coverage, enrollment, or changes to your account
- Premium surcharge questions
- Updating your name, address, phone number, and email
- Adding or removing dependents
- Payroll deduction information
- Getting paper forms.
- You can also find many of your forms at Forms and publications.
Contact your medical, dental, or vision plan
For help with:
- Benefit questions
- ID cards
- Claims
- Making sure your doctor or dentist contracts with the plan
- Choosing a doctor or dentist
- Making sure your prescriptions are covered
Contact information:
- Find plan websites, phone numbers, and mailing addresses at Employee and retiree benefits.
Contact HealthEquity
For questions about your:
- Health savings account (HSA) for UMP High Deductible medical plan
Contact information:
- HealthEquity - SEBB Or call 1-844-351-6853 (TRS: 711)
- HealthEquity - PEBB Or: Kaiser Permanente CDHP members call 1-877-873-8823 (TRS: 711); UMP CDHP members call 1-844-351-6853 (TRS: 711)
Contact Metropolitan Life Insurance Company (MetLife)
For questions about your:
- Life insurance
- Accidental death and dismemberment (AD&D) insurance
Contact information:
- MetLife - SEBB Or call 1-833-854-9624 (TRS: 711)
- MetLife - PEBB Or call 1-866-548-7139 (TRS:711)
Contact Navia Benefit Solutions
For questions about your:
- Medical Flexible Spending Arrangement (FSA)
- Limited Purpose FSA
- Dependent Care Assistance Program (DCAP)
Contact information:
- Navia - SEBB
- Navia - PEBB
- Or call 1-800-669-3539 (TRS: 711) for SEBB or PEBB.
Contact Standard Insurance Company
For questions about your:
- Long-term disability insurance
Contact information:
- The Standard - SEBB Or call 1-833-229-4177 (TTY: 1-833-229-4177)
- The Standard - PEBB Or call 1-800-368-2860 (TRS:711)